1. Shipping Rates & Fees
Free shipping on all orders over R950 for Cape Town, Stellenbosch, Strand, Gordon’s Bay.
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- Orders below R950 are subject to a minimum R92 delivery fee.
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- All orders are shipped via temperature controlled courier.
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- Shipping fees are calculated and added at checkout.
2. Processing & Delivery Times
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- Orders are dispatched within one working day after payment confirmation.
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- Delivery timeframes:
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- 2–3 business days for major cities.
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- Up to 5 business days for outlying areas.
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- Delivery timeframes:
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- Orders are shipped via express courier or temperature controlled courier.
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- Orders are shipped only on business days.
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- Orders placed after 2 PM will be processed on the following working day.
3. Shipping Carriers & Tracking
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- We partner with leading courier companies to ensure reliable and fast delivery.
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- Once your order has been shipped, you will receive a tracking email with a link to track your package.
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- Customers can use the courier’s website to check delivery updates.
4. Shipping Destinations
We currently ship to major cities and regional towns within South Africa.
International shipping is available not available
5. Failed Deliveries & Returns
If a delivery is unsuccessful due to an incorrect address or absence at the delivery location, the courier may attempt redelivery. If redelivery is unsuccessful, the package may be returned to us.
Please refer to our Returns Policy for details on how to handle returns.
For any shipping-related inquiries, feel free to contact our support team.
